Duration:
1 Week
Course Contents:
Function of management, Management skills, Leadership, Supervision, Discipline and conduct; Communication skills, Motivation and learning, Decision making and problem solving, Crises management; Promoting cooperation, Collision course, Assessment of performance, Stress management, Proficiency training, Determining training needs, Operational requirements, Structure and purpose of quality assurance, Human factors and Reporting & handling incidents.
Course Aim:
To improve the job performance of ATC supervisors by developing their managerial skills and abilities in a systematic approach
Who Should Attend:
The nominated personnel for the course.
Pre-rquisites:
A minimum of 3 years practical experience.
Language:
English
Date Extra:
Upon Request